Autism Early Support – Programme of Support Terms of use (including forum discussion rules)
About Us
Autism Early Support Trust Limited (“AES”) provides a commissioned Programme of Support to Buckinghamshire families. The programme is accessed through the internet via the use of a computer and other devices. We are registered in England and Wales under company number 07553552 and have our registered office at The Old School, Middle Claydon, Bucks, MK18 2ET.
Registration
By registering to access the Programme of Support, you agree to the terms of use. We recommend you keep a copy of these terms for reference. To access this, you will need to share your:
- Name
- Valid email address
- Residential address
- Telephone number
- Child’s date of birth
The personal details which you provide on registration will not be disclosed to third parties other than in exceptional circumstances (e.g. safeguarding concerns or prevention of a serious crime). Our Privacy Policy also applies to this programme. Please refer to it and read it carefully.
Safeguarding
Autism Early Support (AES) is wholly committed to the health, safety, protection and well-being of all our children, and we expect all staff, volunteers, families and carers to share this commitment. Safeguarding is a collective responsibility, and together we create a safe and inclusive environment where children can thrive.
AES Programme of Support
You must be at least 18 years of age to register for the Programme of Support.
The Programme of Support service and any content accessed through the service are for your personal and non-commercial use only and may not be shared with individuals beyond your household unless otherwise agreed. You agree not to use the service for public performances.
Except as explicitly authorised by us, you agree not to:
(i) archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use content and information contained on or obtained from or through the Programme of Support.
(ii) circumvent, remove, alter, deactivate, degrade, block, obscure or thwart any of the content protections or other elements of the Programme of Support, including the graphical user interface, any advertising or advertising features, copyright notices, and trademarks;
(iii) use any robot, spider, scraper or other automated means to access the Programme of Support;
(iv) decompile, reverse engineer or disassemble any software or other products or processes accessible through the Programme of Support;
(v) insert any code or product or manipulate the content of the Programme of Support in any way;
(vi) use any data mining, data gathering or extraction method;
(vii) upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Programme of Support, including any software viruses or any other computer code, files or programs
We may terminate or restrict your use of our service if you violate these Terms of Use or are engaged in illegal or fraudulent use of the service.
Passwords and Account Access
Your password is for your personal use only and should be kept confidential. If you allow others to access the account (which includes access to information on viewing activity for the account), you agree that such individuals are acting on your behalf and that you are bound by any changes that they may make to the account, including but not limited to changes to the subscription plan. To help maintain control over the account and to prevent any unauthorised users from accessing the account, you should maintain control over the devices that are used to access the service and not reveal the password. You agree to provide and maintain accurate information relating to your account, including a valid email address, so we can send you account related notices. We can terminate your account or place your account on hold in order to protect you, the Programme of Support or our partners from identity theft or other fraudulent activity.
Miscellaneous
Unsolicited Materials. AES Programme of Support does not accept unsolicited materials or ideas for AES Programme of Support content and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to AES Programme of Support.
Survival. If any provision or provisions of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.
Changes to Terms of Use. AES Programme of Support may, from time to time, change these Terms of Use. We will notify you at least 30 days before such changes apply to you. If you do not wish to accept the changes, you can cancel your subscription before they take effect.
Electronic Communications. We will send you information relating to your account (e.g. changes in password, confirmation messages, notices) in electronic form only, for example, via email to your email address provided during registration.
Links to other websites
Autism Early Support is not responsible for the content of external websites, and links to external sites should not be taken as an endorsement of their content. We have no control over the contents of those sites or resources.
Terms of Acceptable Use:
Online conduct
By interacting, commenting or communicating in any workshop, support group or 1:1 session, you agree to abide by the following:
- Do not submit comments that are unlawful, harassing, abusive, threatening, harmful, obscene, profane, sexually orientated or racially offensive. This includes comments that are offensive to other personal characteristics.
- Do not swear or use language that could offend other forum participants.
- Do not advertise or promote products or services.
- Do not spam or flood the interactive space.
- Keep your comments relevant to the discussion topic.
- Do not submit defamatory comments (comments that are untrue and capable of damaging the reputation of a person or organisation).
- Do not condone illegal activity or incite people to commit any crime, including incitement of racial hatred.
- Do not submit comments that could prejudice ongoing or forthcoming court proceedings (contempt of court) or break a court injunction.
- Do not submit comments containing someone else’s copyright material.
- Do not impersonate others who are registered or falsely claim to represent a person or organisation.
- Avoid sharing personal details or making comments that could identify you (such as your full name, children’s names or home address). Doing so may expose you to potential risks, and AES cannot accept responsibility for any consequences that arise from sharing your personal information with others.
- Do not post comments in languages other than English.
- Do not advertise or promote products or services.
- Please respect our copyrighted materials and intellectual property.
- All content and graphics on this site are protected by copyright and international treaties and may not be copied or reused without the express written permission of this site. Some material on this site is available to download for personal use. However, do not reprint, republish, share, distribute or transmit content, images or downloads from this site.
- We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
- You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
- Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).
We are not responsible for viruses, and you must not introduce them
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Which country’s laws apply to any disputes?
These terms of use, their subject matter and their formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.
Last Updated: 29th January 2026
